Dawwerni for beauty salons: the complete tutorial

The complete written guide

Dawwerni for beauty salons

Hi! This playlist is for beauty salons, spas, clinics and gyms. Here's what we'll cover together. Everything starts with a game: your client spins a wheel and wins a gift for her next visit. First the games, then online booking, Salon Pro for your team, the POS register, gift cards, and a chapter for clinics and gyms. Beauty salons and spas get Salon Pro by default. Clinics and gyms get appointments, the POS register and gift cards.

What is Dawwerni?

Hi! In this video you'll see what Dawwerni is, and why everything starts with a game. Dawwerni is first a games platform. It turns a single visit into a customer who comes back. Your customer scans a QR code and plays a short game on their phone, with no app to install. If they win, they leave their name and phone number to receive the gift you chose.

They get a one-time code with a QR. To collect the gift, they come back to your shop. And you follow every player, every winner and every visit from your dashboard. Your business type then unlocks its own tools: digital menu, POS register, appointments, listings and more. Two yearly plans: Standard for one business, Premium for two businesses and more tools.

Create your first game

Hi! In this video we'll create your first game together, step by step. It takes about five minutes. From your dashboard, click Create a game. You can also find it under Games. Pick a ready template, or start from scratch. Everything stays editable. Give your game a name, choose the type, Spin and Win is perfect to start, then pick a theme and check the live preview.

Write the title players will read, and one short sentence about what they can win. Add your prizes. Each one has a win percentage, and a Try again slot keeps the game fair and affordable. Write the message players see after the game, choose a cover, then click Submit. Your game is now live in All games.

Prizes, odds & limits

Hi! Here's how to design prizes that feel generous and stay profitable. Each prize has a win percentage. The box at the top shows the real chance to win and to lose. The total must reach one hundred percent. One click on Auto-balance fixes it for you. For a limited stock, choose Fixed number of winners. When a prize runs out, it leaves the draw.

Play again in days protects you: one means once a day, seven means once a week. Quick math: multiply each prize's chance by its cost. In this café example, a play costs about one point seven riyals. Tip: mix one big prize with a low chance and several small prizes valid on the next visit.

Share & print your QR

Hi! Your game is ready. Now let's put the QR code where your customers will see it. In All games, every game has its QR code, its player link, and a row of actions. The flyer generator makes a ready poster: pick a template and download it as PNG or PDF. The in-store print kit gives posters, table tents, counter cards and stickers with your QR.

Kiosk mode turns a tablet at the counter into a game anyone can play, no login, and it resets after each player. Got a TV? Add a Play and win QR slide. Customers scan it right from their seat. Put it where people pay and wait, and tell your staff one sentence: scan, you might win a gift!

What the customer sees

Hi! Let's look at the game from your customer's side, on their phone. They scan the QR and the game opens in the browser, in Arabic or English. The prizes are shown below. When they win, a window asks for their full name and phone number. Email and birthday are optional. They get their prize with a QR and a short code, to show at the counter.

They can also share the game with friends. And if they lose, they can try again after the waiting days.

Verify a win

Hi! A customer shows you their winning code. Here's how to check it and hand over the gift. The fastest way: scan the prize QR with your phone while you're logged in to Dawwerni. Each code works once. If you see Already verified, the gift was already given: don't hand it over again. For your staff, use Cashier mode: find the customer by QR or phone number, then tap Mark as given.

In the customer list, every winner shows Claimed or Not claimed, so you always know what's left. Good practice: never accept a screenshot of someone else's prize, and give staff their own cashier login.

Games for a beauty salon

Hi! In this video you'll see which game and which prizes work best in a beauty salon. Open Games, then Create a game, and pick Spin and Win. On the theme step, Luxury gold or My brand kit fit a salon. Your client plays on her phone. The prizes she can win are listed right under the wheel. One dream prize with a low chance, small prizes for her next visit, and a Better luck slot to protect your budget.

A scratch card at the reception works too. When she wins, she leaves her name and phone to keep her gift. For each prize, set At the till, POS: a percent off, an amount off, a free product, or a gift to hand over. At the register, press F3 or Prize, scan her code, then Check. The prize is used only when the sale is paid. Tip: give prizes for the next visit, and try seasonal ones, like a bridal make-up trial before the wedding season.

Online booking

Hi! In this video you'll set up your online booking page, and manage your appointments from the calendar. Go to Appointments, then Booking setup. Add your services, your team, and the opening hours of each day, with a break. Then share your booking link on Instagram and WhatsApp. Your client picks a service, a person and a time. She types her name and phone, and confirms. She also gets a link to manage her booking.

In Appointments, the calendar shows the day, the week or a list. New online bookings wait in To confirm. Click an appointment to confirm it, move it, or send a WhatsApp reminder. With Salon Pro, Check out opens a ready ticket. The ticket already has the right person and the service. You just choose cash, card or split. Reminders by email go out by themselves when she left an email. For WhatsApp, it's one click per client.

Salon Pro: your day

Hi! In this video you'll run a full day with Salon Pro: tickets, the walk-in queue and the cash-up. Salon Pro, Today: revenue, the salon's share, commissions to pay, and one card for each team member. New ticket: tap the person, tap the services, add a tip if you like, then Cash, Card or Split. Busy day? Clients scan the QR at the door, choose First available or a person, and follow their turn live on their phone.

At the desk, the Queue desk shows who is waiting. Tap Call, then Start, and at the end Done, check out. At closing, open Cash-up: type what's counted, add the day's expenses, and tap Close the day. Each service goes through one Salon Pro ticket. A wrong ticket is voided with a reason, and the totals are corrected.

Your team & their pay

Hi! In this video you'll set how each team member is paid, record an advance, and settle her statement. In Team & pay, each person shows how she's paid: commission, salary plus commission, or chair rent. Tap a person to choose. Chair rent suits a nail technician or a make-up artist who rents a station. Special rates per service let you pay more on some services, for example sixty percent on facials.

Gave someone money before pay day? Record it in Barber pay, Advance. It comes off her next statement. Each statement shows earnings, tips and advances, and the balance. Tap Mark as paid, or send it on WhatsApp.

POS register & gift cards

Hi! In this video you'll see when to use the POS register, and how to sell a gift card in a minute. The POS register is a full till: products, receipts with taxes, returns, X and Z reports, and game prizes with F3. The POS register doesn't know who did the service. Keep services in Salon Pro, and never record the same one in both. Loyalty Points, Gift cards, Sell a gift card: pick the amount, a design, the recipient and the validity.

Click Create the card, collect the payment at your till as usual, then share it on WhatsApp or print it. On her visit, use the gift card for the service. She can spend part of it, and the rest stays on the card. Gift cards are the favourite present for a salon: Mother's Day, Eid, brides and birthdays.

Clinics & gyms

Hi! Running a clinic or a gym? In this video you'll see what Dawwerni does for you, and what it doesn't. Clinics and gyms get appointments, the POS register, cashier mode and gift cards, plus games and the loyalty card. Add consultations, sessions or classes as services, one team member per doctor or coach, each with her own hours. Mark each appointment as completed. With the loyalty card set to One visit, it counts a visit, so you can reward the tenth session.

Be clear on what's generic: there's no medical record, no memberships and no gym access control. Keep your own software for those. Games work after the first class or consultation. With medical services, prefer a product, a free follow-up, or a non-medical discount.

The loyalty card

Hi! In this video you'll switch on a digital loyalty card. It works even for customers who never play. Go to Loyalty points, then Loyalty card. Choose points, or a stamp card: perfect for cafés and barbers. Set the rule: ten stamps fill the card, and a full card gives a free coffee. Choose one balance or two, then save. Your loyalty card is on.

At the counter, open Cashier mode, find the customer, and tap Add stamp after each purchase. Tap Loyalty card: the customer scans the QR, or you send the card by WhatsApp. The card opens in the phone browser, nothing to install. It shows the stamps, the next reward and a QR for the counter.

Google reviews, the right way

Hi! Here's how to get more Google reviews with Dawwerni, while following Google's rules. In your business settings, choose Google reviews as the redirect, paste your review link, and test it. In each game, write a neutral message after the game, like: Thank you! Tell us how we did on Google. Keep Show an optional review invitation before the game switched off when your link is a Google review page.

The game is for every customer, happy or not. Never make a prize depend on a review or on the stars. Ready designs help you ask everyone the same way: a Leave a review TV slide, posts and print cards. Got a bad review? Reply politely within two days, then find the customer in your CRM and talk to them privately.

Read your analytics

Hi! In this video you'll learn where to read your numbers, in five minutes a week. Your dashboard shows plays and winners, with filters for today, this month or all time. Where your players come from shows visits and plays per channel: QR code, TV screen or social links. Games, then Overview: active games, prizes created, still available and won, plus the latest plays.

View statistics on a game gives players, plays, winners and the win rate. Participants shows new and loyal customers, prizes taken and not taken, and you can export to Excel. Few players? Move the QR and remind your staff. Winners don't collect? Make the prize more attractive.

Growth tips

Hi! Here's a simple plan for your first weeks, to get more players and bring them back. Follow your 7-day launch plan on the dashboard: one click per task, and some tasks tick themselves. Week one, launch your game. Week two, make it visible. Week three, start the loyalty card. Week four, review and adjust. Invite a neighbour business in Neighbour partners, to exchange customers.

Run an Instagram or TikTok giveaway, with winners drawn fairly. Prepare each season in advance: game theme, TV screens and posts in your colours. And every Monday, fifteen minutes: check your numbers, reply to reviews, and post your game once.