Free calculator

How much do customers who don’t come back cost you?

Three numbers are enough: customers per day, average ticket and return rate. See the revenue that walks out every month and what +10 points of loyal customers would add to your till.

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Share of customers who come back the next month

Revenue lost every month

$18,720

1,560 customers don’t come back the next month

that is $224,640 a year

With +10 points of returns (25 % → 35 %)

+$2,496

208 more loyal customers every month

that is $29,952 a year

💡 Dawwerni Standard ($129/year) pays for itself in 2 days.

ℹ️ Low estimate: each customer who does not return = one lost visit the next month, at the average ticket.

Bring your customers back

QR game, digital loyalty card and rewards valid on the next visit: Dawwerni gives your customers a reason to come back.

No app for your customers · set up in 10 minutes

Frequently asked questions

How do I know my return rate?

Over one month, count the customers who had already come the month before (loyalty card, POS, regulars). Without data, 20–30% is a cautious estimate for a neighbourhood business.

How is it calculated?

Customers per month = customers per day × opening days. Each customer who does not return is at least one lost visit the next month, valued at the average ticket. It is a low estimate.

How do I bring more customers back?

Give them a reason to return: a reward valid on the next visit, a digital loyalty card and birthday offers. That is what Dawwerni automates with a QR game.

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