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Loyalty program for GCC businesses: one idea, local details in every country

Dawwerni is a gamified loyalty platform for local businesses in all six GCC countries: the shop puts a QR code on the table or counter, the customer scans it with the phone camera, plays a short game in Arabic or English and wins a reward for the next visit, with no app and no account. What changes from one country to the next is the currency, the seasons and the register. Example: a Riyadh café prints the phase-1 ZATCA QR on simplified invoices, while a Kuwait café connects its existing register via API.

At a glance

Countries

Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, Oman

Strongest sectors

Coffee and karak, family restaurants, salons and barbers, retail, supermarkets, gyms, real estate agencies

Languages

Arabic and English in the game, menu and messages; the AI copywriter also writes in Gulf Arabic

Subscription

Saudi Arabia in SAR; the other GCC countries on the worldwide USD plan, with a local quote on request

Setup

Remote, about 10 minutes with the Dawwerni team in Tunisia, no branches in the Gulf

What GCC shops have in common

• Customers in two languages: citizens and residents of many nationalities, so the game, menu and messages need Arabic and English from day one.
• Ramadan and Eid: in Ramadan the peak moves to after iftar and into suhoor; before Eid salons, gift cards and sweets get busy.
• The summer evening economy: in the heat, footfall moves to the evening and the malls and some families travel, so summer is the time for win-back campaigns.
• Karak and coffee: from the cafeteria to speciality coffee, the daily drink is the easiest place for a buy-9-get-the-10th-free card.
• Discovery on Instagram and Google Maps: customers search the map, read reviews and watch stories before they visit, so an honest invitation to review and follow matters.
• Permits: promotions and prize draws may need a permit from the ministry of commerce or the economic department in each country, so check before launching.

How Dawwerni works in any Gulf shop

The full setup for coffee shops is on the café loyalty page, and for restaurants on the restaurant loyalty page.

1. Place the QR code on the table, counter, window, receipt, TV screen or an Instagram story.
2. The customer scans with the phone camera and plays: spin wheel, mystery doors, quiz or scratch card, in the Ramadan, Eid or Coffee theme.
3. They win a reward you choose, with odds and quantities you control, and a unique winning code the cashier verifies.
4. They are invited, optionally, to follow you on Instagram and leave an honest Google review; the prize never depends on the review.
5. Their profile is saved in your CRM, and the reward is valid on the next visit, which brings them back.

Country by country: what changes

Saudi Arabia

The largest market in the region, with the subscription in SAR. Dawwerni POS runs in SAR and prints the phase-1 ZATCA QR on simplified invoices; check your phase-2 (integration) obligations with your accountant. See the Saudi Arabia page and the city pages: Riyadh, Jeddah, Eastern Province and Makkah and Madinah, where the rhythm follows Hajj and Umrah seasons.

United Arab Emirates

A multinational market with endless choice; the plan is in USD and Dawwerni POS runs in AED. Start with the UAE page, then Dubai for tourists and residents, Abu Dhabi for families and academies, and Sharjah for value-conscious daily customers.

Kuwait

Customers who know what they want and compare fast, with strong speciality coffee, salons and gaming lounges. The plan is in USD; ask us about POS availability in your currency. Details on the Kuwait page.

Qatar

Upscale restaurants and cafés, a large family and resident base, and sporting and cultural events that bring visitors. The plan is in USD; ask us about POS availability in your currency. See the Qatar page.

Bahrain

Short distances, close relationships and weekend visitors from the neighbours. The plan is in USD; ask us about POS availability in your currency. See the Bahrain page.

Oman

Hospitality with kahwa and dates, personal relationships with customers, and the khareef season in Salalah from roughly late June to September. The plan is in USD; ask us about the POS in Omani rial. See the Oman page.

Quick table: country, page and main modules

Subscription and currency

Saudi Arabia: Standard 750 SAR and Premium 900 SAR per year. UAE, Kuwait, Qatar, Bahrain and Oman: the worldwide USD plan, 129 USD Standard and 149 USD Premium per year, and you can ask for a local quote. Everywhere: a 7-day free trial, a free plan for one business, and an Enterprise quote for chains with several branches.

The Dawwerni POS currencies available in the Gulf are SAR and AED. In Kuwait, Qatar, Bahrain and Oman, games, loyalty, menu and CRM all work, and you can connect your current register through Foodics, Loyverse or the REST API; ask us about POS availability in your currency. Active modules depend on the business type and plan, so confirm which ones your plan includes on the call.

Remote setup, no inflated local promises

Dawwerni is a Tunisian company with the Startup Label, selling to the Gulf remotely. There are no Dawwerni branches or staff in the Gulf; setup and support happen in Arabic and English by WhatsApp and calls. The team builds the first game with you in about 10 minutes, then you print the QR stickers and start the same day.

Before any large prize draw or Instagram contest, check the permit with the ministry of commerce or economic department in your country. To pick a winner transparently for an Instagram contest, use the giveaway picker.

Real-life examples in the Gulf

Dawwerni modules that fit in the Gulf