What loyalty program works for cafés and restaurants in Saudi Arabia?
In Saudi Arabia, loyalty works best when it needs no app download, runs in Arabic and English, and rewards the next visit rather than stacking discounts. A QR code on the table or receipt, a 20-second game, and a reward redeemable on the following visit fit how Saudi customers actually behave: fast, mobile-first, and social-media aware.
Why the Saudi café and restaurant market is different
Riyadh, Jeddah and Madinah have some of the highest café densities in the Gulf, and customers compare options constantly on Google Maps and Instagram before choosing where to sit. A punch card or a generic percentage-off coupon does not stand out. What does stand out is a short, fun interaction at checkout that customers screenshot or mention to friends, plus a genuine reason to come back next week.
What actually keeps Saudi customers coming back
- A reward tied to the next visit, not the current bill, so it drives a real return trip
- Arabic-first wording and rewards, with English as a second language for expat and tourist customers
- No app to download — everything through a QR code scanned with the phone camera
- Family-friendly offers, since many visits in Saudi cafés and restaurants are group or family visits
- Ramadan and weekend-specific campaigns, since footfall patterns shift sharply around them
How Dawwerni fits the Saudi market
With Dawwerni, the customer scans a QR code at the table or till, plays a short game (spin the wheel, mystery door, scratch card), and unlocks a reward for their next visit. The interface works in Arabic and English, staff manage everything from a simple dashboard, and every winning code is verified at redemption to prevent abuse. No customer app, no hardware to install.
Getting Google reviews alongside loyalty
Right after a good experience, Dawwerni can invite the customer to leave an honest Google review — always optional, never tied to the reward itself. For restaurants especially, a steady flow of recent, genuine reviews matters as much for Google Maps visibility as the loyalty program does for repeat visits.
Pricing in Saudi Arabia
Dawwerni plans for the Saudi market start at 750 SAR per year for a single location, with a more complete plan at 900 SAR per year that adds more games and CRM segmentation. A 7-day free trial lets you test the full flow with your own staff and customers before committing.
FAQ
Do customers need to download an app to use a Dawwerni loyalty program in Saudi Arabia?
No. Customers scan a QR code with their phone camera and play in the browser — no app, no account creation, no storage space used.
Does the loyalty program work in Arabic?
Yes. The customer-facing game, rewards and messages are available in Arabic and English, which matters for both local and expat customers in Riyadh, Jeddah and Madinah.
How much does Dawwerni cost for a café in Saudi Arabia?
Plans start at 750 SAR per year per location, with a 900 SAR per year plan for more games and customer segmentation. A 7-day free trial is available.
Turn visits into reviews, repeat visits and sales
Try Dawwerni free for 7 days. Setup takes about 10 minutes.