How can restaurants in Saudi Arabia get more Google Maps reviews?
Most Saudi diners rate on delivery apps like HungerStation or Jahez but rarely open Google Maps afterward. Restaurants get more Google reviews by asking at the right moment — right after a good dine-in or pickup experience — with a simple QR code and a direct link, not by hoping reviews appear on their own.
Why Google reviews lag behind delivery-app ratings in Saudi Arabia
A Saudi customer who orders through a delivery app rates the order inside that app because it is the natural next step after checkout. That rating never reaches Google. Meanwhile the restaurant’s Google Maps profile — the one new customers actually see when they search "restaurant near me" or "مطعم بالقرب مني" — stays thin, outdated, or dominated by a handful of old reviews.
What actually moves the needle on Google Maps
- Asking in person or via a QR code right after the meal, not through a generic follow-up SMS days later
- Making the link go straight to the Google review box, not to the restaurant’s general profile
- Arabic and English prompts, since many reviewers write in one or the other depending on the moment
- Focusing on dine-in and pickup customers, since delivery customers rarely switch to Google on their own
- Never conditioning a discount or reward on leaving a review — only inviting an honest one after a genuine reward for the visit
How Dawwerni turns visits into reviews
Dawwerni’s flow already gets the customer to scan a QR code and play a short game for a next-visit reward. Right after that moment — when the experience is fresh and positive — the customer is invited to leave an honest Google review. The review itself is always optional and never the condition for the reward, which keeps the process fully compliant with Google’s policies.
Delivery apps vs. Google Maps discovery
Delivery-app ratings help with reorders from existing customers, but Google Maps is where new customers in Riyadh, Jeddah or Dammam decide whether to walk in or drive over. A restaurant that only manages its delivery-app score is invisible to search-driven discovery, which is a growing share of how Saudi diners choose where to eat.
FAQ
Why does my restaurant have a good delivery-app rating but few Google reviews?
Because rating happens inside the delivery app right after checkout, and customers rarely make the extra effort to also open Google Maps unless asked directly at the right moment.
Is it allowed to offer a reward for a Google review in Saudi Arabia?
Google’s policy applies everywhere: rewards must be for the visit or purchase, not for leaving a review. The review invitation should always be optional and separate from the reward.
Does the review request need to be in Arabic?
It should support both Arabic and English so customers can write in whichever language they are more comfortable with at that moment.
Turn visits into reviews, repeat visits and sales
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