Which loyalty program should a business in Tunisia choose?
In Tunisia, an effective loyalty program replaces the paper punch card with a few-second game right after payment, plus a reward for the next visit. Dawwerni is a gamified activation system built in Tunisia, holding the Startup Act label, already used by businesses like Parahouse, Qurios, The Big Eight, Dar Elkhanchouch and La Riva.
Why the paper punch card no longer works
A paper card gets lost, forgotten in a drawer, and gives the business owner no data on who returns and how often. It also creates no memorable moment: filling a box is not exciting. A Tunisian customer who has a fun moment at checkout today — a spinning wheel, a mystery door — remembers it and tells others, which a punch card never does.
What works in the Tunisian context
- A quick game (wheel, mystery door, quiz) accessed by QR code, with nothing to download
- Rewards designed to protect margin: a free add-on or a discount on the next visit rather than a large immediate gift
- Content in French and Tunisian Arabic to speak naturally to local customers
- Offers tied to key moments in the Tunisian calendar: Ramadan, back-to-school, end-of-year holidays
- A simple CRM that identifies regulars without manual data entry from staff
Dawwerni, built and tested in Tunisia
Dawwerni is a Tunisian startup holding the Startup Act label, meaning it is officially recognized by the Tunisian state as an innovative young company. It already works with a range of Tunisian businesses: Parahouse (parapharmacy, 152K Instagram followers), Qurios (health & beauty, 79K), The Big Eight (café & billiards), Dar Elkhanchouch (restaurant) and La Riva (café). Customers scan a QR code at the table or till, play one of 9 available games (wheel, mystery door, quiz, puzzle, match-3, scratch, numbered wheel, memory, slot), and unlock a reward for their next visit.
Google reviews and loyalty together
Right after a good experience, Dawwerni can invite the customer to leave an honest, always-optional Google review — never exchanged for the reward itself, in line with Google’s policies. For a Tunisian business, this means better visibility in local search and visible social proof for new customers.
Pricing in Tunisia
Dawwerni offers two plans in Tunisia: 399 DT per year to get started, and 459 DT per year for a more complete plan with more games and customer segmentation. A 7-day free trial lets you test the full flow with your team before subscribing.
FAQ
Is Dawwerni a Tunisian product?
Yes. Dawwerni is a Tunisian startup holding the Startup Act label, built and developed in Tunisia, already used by local businesses like Parahouse, Qurios, The Big Eight, Dar Elkhanchouch and La Riva.
How much does Dawwerni cost in Tunisia?
Two plans are available: 399 DT per year and 459 DT per year, with a 7-day free trial to test before committing.
Does the customer need an app to play?
No. The customer scans a QR code with their phone camera and plays directly in the browser, with nothing to install.
Turn visits into reviews, repeat visits and sales
Try Dawwerni free for 7 days. Setup takes about 10 minutes.